All dates regarding shipping and delivery are estimates. We cannot guarantee shipping or delivery dates as we have no affiliation with the freight forwarders and couriers. 

All CAN-ICE products are shipped with third party freight companies. The third party shipping company is instructed to reach out to you prior to delivery to set up a drop-off window. All shipping timelines are estimates and can vary due to weather or other events. 

Your rink shipment will be delivered to the end of your driveway on a pallet roughly 120” x 60” x 15″ or 63″ x 50″ x 12″.  Some freight companies require the individual removal of panels by hand while others offer a white glove service.

CAN-ICE ships worldwide including air and ocean freight.

We reserve the right to amend shipping policies and costs at any time.


As a result of very high international demand for CAN-ICE Pro Series panels for commercial training centers, manufacturing lead times are much longer than normal, at approximately 12 weeks, but cannot be guaranteed. CAN-ICE Glide Masters 2’x2′ tiles are in-stock in our Canadian warehouse and are available immediately for international shipping.


Can-Ice warrants that the product will be free of defects in materials and workmanship for a period of 3 years from the date of sale. Warranty is based upon proper installation and maintenance.


  • Use of the product for any purpose other than that for  which it was intended by the manufacturer 

  • Effects resulting from cleaning methods/materials and/or improper storage

  • Improper installation, handling and/or repairs 

  • Sub-base design and performance

  • Vandalism, fire, lightning, abuse, negligence or neglect or  any other event outside the reasonable control of Can-Ice 

The product is subject to normal wear and tear from use. Normal wear and tear is not a manufacturing defect and is not covered by  this warranty.


All sales are final.